These Terms & Conditions govern your use of the fb004 Casino platform, including all games, payment services, bonuses, and support interactions. Please read them carefully before registering or depositing.
Who may register, identity verification requirements, the one-account-per-person rule, and the 21-year minimum age requirement. Covers your obligations when creating and maintaining a fb004 Casino account.
Rules governing the deposit and withdrawal process at fb004 via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph — including processing times, minimum amounts, and KYC requirements for payouts.
The standard rules that apply to all fb004 bonus offers — wagering requirements, time limits, eligible games, forfeiture conditions, and the prohibition on creating multiple accounts to claim bonuses more than once.
The role of certified RNG systems in game outcomes, the binding nature of game results displayed on your screen, how technical malfunctions are handled, and fb004's obligations regarding game integrity and fair play.
fb004's obligations and your rights regarding deposit limits, self-exclusion, cooling-off periods, and account restrictions. The minimum age of 21 years and compliance with applicable Philippine gaming regulations.
Circumstances under which fb004 may suspend or close an account, the process for players to voluntarily close their own account, how outstanding balances are handled at closure, and the dispute resolution procedure.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and fb004 Casino ("fb004", "the Platform", "we", "us", "our"), governing your access to and use of the fb004 website at fb004.club, its mobile-web interface, games, payment services, promotions, and all related services. By registering an account or accessing any part of the fb004 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the fb004 platform.
By accessing fb004.club, creating a player account, making a deposit, or participating in any game or promotional offer on the fb004 platform, you unconditionally accept these Terms and all documents incorporated by reference, including the Privacy Policy, Responsible Gaming Policy, and any specific bonus terms and conditions published on the platform from time to time.
These Terms apply to all users of the fb004 platform regardless of the device, browser, or network connection used to access the site. Use of fb004 via a mobile browser, including access through saved shortcuts on Android or iOS devices, is subject to the same Terms.
fb004 reserves the right to modify these Terms at any time. Continued use of the platform following publication of an updated version constitutes acceptance of the revised Terms. fb004 will make reasonable efforts to notify registered players of material changes via email or on-platform notification.
To be eligible to register and maintain an account at fb004, you must satisfy all of the following conditions at all times:
fb004 reserves the right to request documentary proof of age and identity at any time. Accepted Philippine government-issued identification documents include the PhilSys National ID, UMID, Driver's License, and Passport. Accounts where age or identity cannot be verified to fb004's satisfaction may be suspended pending verification or permanently closed.
Each individual may hold only one registered account on the fb004 platform. Creating duplicate or multiple accounts — whether under the same or different identities — is strictly prohibited and constitutes a material breach of these Terms. fb004 employs technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be closed and any balances may be forfeited without prior notice.
You are responsible for ensuring that all information provided during registration and throughout your account's lifetime is accurate, current, and complete. This includes your full legal name, date of birth, residential address, email address, and Philippine mobile number. Discrepancies between registration information and KYC documentation may delay or prevent withdrawals.
Your account credentials are confidential. You are solely responsible for all activity that occurs under your account. fb004 strongly recommends enabling two-factor authentication (2FA) and using a unique password not shared with any other service. You must notify fb004 immediately upon becoming aware of any unauthorized use of your account or breach of account security.
fb004 accepts deposits through the following methods available to Philippine players: GCash, Maya (formerly PayMaya), BPI Online Banking, BDO Online Banking, UnionBank Online, 7-Eleven Cliqq, USDT TRC20, and Coins.ph.
The minimum deposit amount at fb004 is PHP 100 (One Hundred Philippine Pesos), or its equivalent in accepted cryptocurrency. Specific payment methods may have higher minimums as indicated in the cashier section of the platform.
Deposits via GCash and Maya are processed and credited to your fb004 wallet instantly following confirmation by the payment provider. Bank transfer deposits via BPI, BDO, and UnionBank typically process within 30 minutes during normal banking hours. Cryptocurrency deposits are credited following the required number of network confirmations for the relevant blockchain. fb004 is not liable for delays caused by third-party payment processors, banking networks, or blockchain congestion.
The fb004 platform operates in Philippine Peso (PHP) as its primary account currency. Cryptocurrency deposits are converted to PHP at the prevailing exchange rate at the time of deposit confirmation. Exchange rates are indicative and may vary between deposit initiation and confirmation.
fb004 requires all players to complete identity verification (Know Your Customer, "KYC") before processing any withdrawal. KYC verification requires submission of a valid Philippine government-issued photo ID and a matching selfie. Accepted documents include the PhilSys National ID, UMID, Driver's License, and Passport. KYC verification is typically processed within 24 hours of document submission.
Withdrawals to GCash and Maya wallets are typically processed within 30 minutes of approval during normal operating hours. Bank transfers to BPI, BDO, and UnionBank accounts are processed within the same business day for requests submitted before the daily processing cutoff. Cryptocurrency withdrawals via USDT TRC20 and Coins.ph are subject to blockchain processing times.
All withdrawals are processed exclusively to accounts or wallets matching the name on your fb004 registered and verified KYC identity. Withdrawal requests to third-party accounts, accounts in different names, or unverified payment methods will not be processed. This policy protects players against unauthorized withdrawal attempts.
The minimum withdrawal amount is PHP 200 (Two Hundred Philippine Pesos), or the equivalent minimum for the chosen payment method as displayed in the platform cashier. fb004 reserves the right to modify minimum withdrawal amounts with reasonable prior notice.
fb004 offers various promotional bonuses to registered players from time to time, including welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to these general Terms in addition to any specific terms published with each individual offer.
Unless explicitly stated otherwise in specific bonus terms, bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier, eligible games, and time limits for each bonus are disclosed at the point of offer. Failure to meet wagering requirements within the stipulated timeframe will result in forfeiture of the remaining bonus balance and any winnings derived from it.
fb004 bonuses are available to individual registered and verified players only. The following conduct will render a player ineligible for bonuses and may result in bonus forfeiture and account review:
Unless specific bonus terms state otherwise, where a player holds both a real-money balance and a bonus balance, real-money funds will be used for play first. Withdrawals may not be processed until all active wagering requirements are cleared or the player forfeits the remaining bonus balance. Players may choose to forfeit a bonus at any time through the account dashboard.
All random-outcome games on the fb004 platform — including slot machines, video poker titles such as Jacks or Better, bingo, and virtual sports — operate on independently certified random number generator (RNG) systems. Game outcomes are determined at the moment of play and cannot be predicted, influenced, or manipulated by fb004 or by any player.
The result of each game round as recorded on fb004's servers is final and binding. In the event of a discrepancy between the display on your device and the server record, the server record takes precedence. fb004 retains logs of all game transactions and these records are the authoritative source in any dispute.
In the event of a technical malfunction, game error, or service interruption that materially affects the outcome of a game round, fb004 reserves the right to void affected bets and refund the wagered amount. fb004 is not liable for losses incurred as a result of third-party software errors, network failures, or device malfunctions on the player's end.
Live dealer games and live sabong are subject to the same general conduct standards as all other fb004 games. Players are expected to conduct themselves appropriately in any interactive feature. fb004 reserves the right to restrict a player's access to live game features in the event of abusive behaviour directed at dealers or other participants.
The following activities are strictly prohibited on the fb004 platform. Engagement in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine law enforcement authorities where applicable:
fb004 is committed to providing a safe and responsible gaming environment for all Filipino players. Gambling is intended as a form of entertainment. fb004 provides the following responsible gaming tools, which are accessible directly from your account dashboard after login:
If you are concerned about your gambling behaviour, please use the tools described above or contact the fb004 responsible gaming team via live chat or at [email protected] (plain text — not a link). For additional support, the Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gambling resources and support for Filipino players.
All content on the fb004 platform — including but not limited to the fb004 brand name, logo, website design, game interfaces, graphics, text, software, trademarks, and service marks — is the property of fb004 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fb004 platform solely for personal entertainment purposes in accordance with these Terms. You may not reproduce, distribute, modify, reverse-engineer, create derivative works from, or commercially exploit any portion of the fb004 platform or its content without prior written authorisation from fb004.
To the maximum extent permitted under applicable Philippine law, fb004 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the fb004 platform — including but not limited to loss of winnings, loss of data, or financial loss resulting from technical malfunctions, network interruptions, or third-party payment provider failures.
fb004's total aggregate liability to any player in connection with any claim arising from the use of the platform shall not exceed the total amount deposited by that player in the 30 calendar days immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by gross negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
fb004 collects, processes, stores, and uses personal information in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at fb004.club/privacy-policy. By using the fb004 platform, you acknowledge that you have read and accept the Privacy Policy.
fb004 collects personal information including your name, date of birth, address, email, mobile number, payment details, and gaming activity records for the purposes of account administration, identity verification, regulatory compliance, payment processing, responsible gaming monitoring, and customer support. fb004 does not sell your personal information to third parties for marketing purposes.
All data transmitted between your device and the fb004 servers is encrypted using TLS 1.3. Your account password is stored using industry-standard cryptographic hashing and is never held in recoverable plain text.
fb004 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, fb004 will publish the updated Terms on the platform and, where reasonably practicable, notify registered players via email or on-platform notification at least 7 calendar days before the changes take effect.
It is your responsibility to review the Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent version came into effect. Your continued use of the fb004 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with any amendment, you must stop using the platform and may request account closure in accordance with the procedure described in Section 14 of these Terms.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict-of-law principles.
If you have a complaint or dispute with fb004, you must first contact the fb004 customer support team via live chat or email and allow a reasonable period of not less than 14 calendar days for the matter to be reviewed and resolved internally. fb004 is committed to addressing all complaints fairly and in good faith.
If a dispute is not resolved through internal channels within 30 calendar days of formal submission, either party may pursue resolution through the appropriate regulatory or legal channels available under Philippine law. Players also retain the right to raise concerns with PAGCOR or other applicable regulatory bodies regarding the conduct of online gaming operators.
You may close your fb004 account at any time by contacting support via live chat. Any real-money balance remaining at the time of voluntary closure, after deducting any applicable bonus balances that have not met wagering requirements, will be returned to your verified withdrawal account within 5 business days of the closure request being processed.
If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact fb004 through the following channels:
fb004 Casino aims to respond to all formal written enquiries within 5 business days. For urgent account issues — including suspected unauthorized access, active fraud, or payment emergencies — please use live chat, which is staffed continuously.
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